Privacy Policy

Privacy Policy


Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Return Policy

  1. Introduction: This Return Policy outlines our procedures for returning and exchanging products purchased from our website. By making a purchase from our website, you agree to the terms of this Return Policy.
  2. Eligibility: To be eligible for a return or exchange, the product must be in its original condition, unopened, and unused. The product must also be returned within 30 days of purchase.
  3. Return Process: To initiate a return, please contact our customer service team by email or phone. Please provide your order number and the reason for the return. We will provide you with instructions for returning the product.
  4. Refund Process: Once we receive the returned product, we will inspect it to ensure that it meets our eligibility criteria. If the product is eligible for a refund, we will issue a refund to the original payment method within 7-10 business days.
  5. Exchange Process: If you would like to exchange a product for a different product, please contact our customer service team by email or phone. We will provide you with instructions for exchanging the product.
  6. Shipping Costs: Shipping costs for returning or exchanging products are the responsibility of the customer. We recommend that you use a trackable shipping method and purchase shipping insurance to protect against loss or damage during transit.
  7. Exceptions: We do not accept returns or exchanges on products that have been opened or used, unless the product is defective or damaged. We do not accept returns or exchanges on products that have been customized or made to order.
  8. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team within 48 hours of receipt. We will provide you with instructions for returning the product and will issue a refund or exchange once we receive the returned product.
  9. Changes to Return Policy: We reserve the right to change this Return Policy at any time. Your continued use of our website after any such changes will constitute your acceptance of the new Return Policy.